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Insurance

Automating classification and extraction of business documents

CLIENT

Health Insurer

SERVICE

Strategy / GenAI / Training

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AI SUMMARY

Initial Situation

Our client processes a high volume of incoming customer documents daily, especially in claims management. Many of these documents are unstructured and require manual post-processing. To reduce effort and improve data quality, the goal was to develop a fully functional data extraction model for a specific document type within the scope of a focused Proof of Concept (PoC).

Our Contribution

  • Defined and analyze the target document type in collaboration with the customer
  • Applied AI models to extract relevant header and detail information, classify document content, and structure the output as XML

Value Delivered

  • Delivered a working AI model within 4 weeks that accurately extracts and classifies data according to customer requirements
  • Generated an XML output aligned with the Forum Datenaustausch standard, enabling integration into the client's claims system for automated processing
Automating classification and extraction of business documents
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