Initial Situation

The introduction of Generative AI (GenAI) tools like Microsoft Copilot offers great potential, yet many organizations face low employee acceptance and inconsistent usage.

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Our Contribution

• Launched a long-term program (12+ months) to unlock Copilot’s potential and build internal GenAI expertise
• Ran “10 Days of Copilot” – a virtual training series focused on effective Copilot usage
• Facilitated six Promptathons – hands-on workshops to build practical skills and motivation
• Created an internal prompt library – a curated, work-relevant resource for daily use
• Established an ambassador program – an active community to drive long-term adoption

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Value Delivered

• Significantly increased Copilot usage across the organization
• Activated over 4,000 employees through interactive, multilingual formats (German, French and Italien)
• Built a strong internal community and established best practices for long-term use