Initial Situation
To meet new legal requirements mandating ICD-10 coding of outpatient visits by 2025, an Austrian healthcare provider set out to replace its manual, time-intensive processes with a scalable, AI-based coding engine — designed not as a standalone tool, but as a strategic step toward a sustainable AI foundation for medical text processing and future use cases.
Our Contribution
- Enhanced and industrialized the AI-powered ICD-10 Coding Engine, achieving a coding quality of 92%
- Designed and implemented a scalable AI architecture to process over 630,000 discharge reports annually
- Integrated the solution seamlessly into three different hospital information systems (HIS) for cross-clinic usability
- Enabled secure, anonymized cloud processing in compliance with healthcare regulations
- Established a reusable AI component for future medical NLP use cases
Value Delivered
- Deployed a scalable, production-ready AI solution for automated discharge coding across multiple hospitals
- Achieved full compliance with national regulations without expanding internal coding capacity
- Improved documentation quality while reducing manual workload
