Driving GenAI adoption with a structured enablement program

Raiffeisen


Initial Situation

The introduction of Generative AI (GenAI) tools like Microsoft Copilot offers great potential, yet many organizations face low employee acceptance and inconsistent usage.

Our Contribution

  • Launched a long-term program (12+ months) to unlock Copilot’s potential and build internal GenAI expertise
  • Ran “10 Days of Copilot” – a virtual training series focused on effective Copilot usage
  • Facilitated six Promptathons – hands-on workshops to build practical skills and motivation
  • Created an internal prompt library – a curated, work-relevant resource for daily use
  • Established an ambassador program – an active community to drive long-term adoption

Value Delivered

  • Significantly increased Copilot usage across the organization
  • Activated over 4,000 employees through interactive, multilingual formats (German, French and Italien)
  • Built a strong internal community and established best practices for long-term use

Other Case Studies

See what we did for our clients